Privacy Policy

Privacy Policy

 

 

Security


We guarantee your safety when you shop with us, as Stakehill Nurseries Ltd uses the latest security measures to protect your details. We use 128-bit SSL (Secure Socket Layers) Software to encrypt your credit/debit card information when you place an order, which means that only we are able to decrypt the information necessary in order to process your transaction at Stakehill Nurseries.  Your information cannot be hi-jacked or re-directed to anyone but us.

Please note that Stakehill Nurseries does not have access, nor store any financial details or any debit/credit card details including card numbers.

 


Privacy

 

What information do we hold about you?

If you have bought something from us, we will have your email address, phone number and address. If you choose to deliver items to a third-party (such as a friend) we will have their name and address too. Information is only used to help us deliver the parcels and contact you.

We collect information about how many 'hits' our website gets so that we are able to monitor which aspects of our site are being visited more frequently than others. This information is only collated so that we can constantly strive to provide a simple, safe and easy shopping experience for our customers. Within this, we do not use any personal information.

We will never give your personal information to any other company. We adhere to the requirements of the Data Protection Act 1998. We NEVER send random marketing emails to personal email addresses (spam). We do use 'cookies' in our shopping cart software so that it can work efficiently, but do not store or use this information for any other purpose.

 

Who else sees your information?

We may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail, City Link, Parcel Force and Fastway couriers, TNT so that we can provide a speedy shipping service to yourself, and will only ever be the delivery address provided. Should any further information be required, you will be contacted for permission, this will only be a contact telephone number. By using our website you consent to us using the personal information you have given Stakehill Nurseries and our trusted partners, as outlined in this Privacy Policy.

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